FAQ
Plain answers to the questions we hear most. If yours isn't here, email info@manemy.com — we reply within 24–48 hours.
Pre-Order & Drop 01
What does "pre-order" mean?
Drop 01 is a limited run — 100 sets per colorway, 200 in total. When you pre-order, you reserve your size from that run before it sells out. The finished stock arrives at our facility and ships to you in July 2026. We only sell what we're actually making — once the run is gone, it's gone.
When does Drop 01 ship?
Drop 01 ships in July 2026. Every customer receives a tracking email the moment their set leaves our facility.
Can I cancel my pre-order?
Yes. You can cancel any time before your order ships for a full refund — no questions asked. Just email info@manemy.com. Full terms in our Refund Policy.
Will Drop 01 restock?
No. Drop 01 is a closed run. Once pre-order capacity is reached, the drop closes and those pieces will not be made again.
Sizing & Fit
How does the Oversized Set fit?
The cut is intentionally relaxed and unisex. Most customers wear their usual size. If you prefer a closer fit, size down one. If you're between sizes and want extra room, size up.
Can I exchange sizes?
Yes — once your set arrives, you have 14 days from delivery to request a size exchange, subject to availability. Items must be unworn, unwashed, and tagged. See the Refund Policy.
Shipping
How much does shipping cost?
Standard ground shipping within the U.S. is complimentary on every order. Express U.S. shipping is $15. Worldwide shipping is a flat $40. Full details on the Shipping Policy.
Where do you ship?
Worldwide via DHL Express. Once dispatched, transit times are typically 3–5 business days in the U.S., 2–4 days in Europe and the UK, and 4–7 days for the rest of the world.
Are duties and taxes included?
No. International orders ship under DDU (Delivered Duty Unpaid) terms — any duties, VAT, or import fees levied by your country are the customer's responsibility upon delivery.
Will I get a tracking number?
Yes. You'll receive an email with a DHL tracking link the moment your order ships.
Returns & Refunds
Can I return after the set arrives?
You have 14 days from delivery to request a return or exchange. Items must be unworn, unwashed, and in their original condition with tags attached. Customers cover return shipping unless the item is defective. Damaged or defective pieces are fully covered — just email us within 7 days with photos.
How long do refunds take?
Approved refunds return to your original payment method within 5–10 business days.
Product & Pricing
Why $350?
Drop 01 is cut and sewn at a specialized atelier in Italy from heavyweight Italian cotton — a 230 GSM combed-cotton top and a 300 GSM trouser — with the ME mark embroidered on every piece. The price reflects the materials, the labor of skilled makers, and limited-run production rather than mass manufacturing. There's no middleman markup — you're buying the piece, not the brand tax.
Why Made in Italy?
Italy still has a deep ecosystem of family-run ateliers and mills with generations of expertise in heavyweight cotton, embroidery, and finishing. We chose this route because the construction quality and feel cannot be replicated at scale elsewhere.
How do I care for my set?
Cold wash inside out, hang dry. Avoid bleach and high-heat dryers to preserve the heavyweight cotton structure and the embroidered ME mark.
Brand
Who is behind Manemy?
Manemy is a family-built brand named after founder Sam's daughters, Maneh and Emily. More on the About page.
How do I get in touch?
Email info@manemy.com. We respond within 24–48 hours, Monday to Friday.